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Client Testimonials

Terri was not only knowledgeable about the Chicago area but more importantly, she listened to us. We had specific needs and Terri used her expertise coupled with her compassion to make our move as seamless as possible. A wonderful and trustworthy human being which is indeed an asset. You are lucky to have her in your firm.

Angelina Morris - Chicago IL

"Susan has been an amazing agent for our search of the perfect house. She was greatly responsive by giving us updates via text or calls daily. She is a hard worker that will go above and beyond what you would expect from an agent. She is professional, respectful, friendly, and outgoing. Call Susan if you want a dedicated agent; she will not let you down!"

Gery B.

I really appreciate all Susan's help and guidance throughout the entire selling and buying process.  She is extremely professional, very friendly and is a great communicator.  She helped make the whole experience a smooth one.  I would definitely get Susan's help with any moves down the road.  Thanks again for everything !!

Thomas McLaughlan - Lincoln Park

If you want an agent who understand what your needs are and is 100% on your side, then Susan is that agent.  She went above and beyond our expectations and made our sale the easiest we have been through - we have bought or sold seven properties.  Thank you for all of your hard work and dedication!

Emily Farr - Southern California

"I would highly recommend hiring Susan for your real estate needs. She was very friendly and knowledgable. We explained to Susan what our interests were and she was very proficient in finding us the unit that we desired in a timely manner. She ensured that we understood exactly what our contract entailed and she always made herself available to fit our schedule. I've dealt with other realtors in the past who procrastinated with the process. However, Susan was an awesome realtor who was always there when we had questions and she made this process as stress free as possible."


Susan Dickman made this experience less stressful.  Once again, thank you for your assistance with helping us to obtain this property. We will definitely refer our friends and relatives to you.

Eric & Linda King

I would highly recommend Susan Dickman as a Realtor especially in the South Loop of Chicago where she has lived and made many contacts in the past 30 years.  Susan is efficient and will go the distance heart and soul until a property is sold.


Jeri Burch - Chicago

Terri Franklin was a wonderful real estate agent. She worked tirelessly to find us our perfect home. She was with us every step of the way, from finding properties to closing. She was always very respectful and responsive. She was always on-time and always worked to make sure you got what you really wanted, rather than just trying to make a quick sale. I would highly recommend her.


"Susan is a top professional in the real estate industry. She is dedicated to her clients and always gives 100% effort. I highly recommend Susan as an agent."

Nancy P.

"Susan Dickman ably guided me through every step of selling my first home. She blended my thoughts with her experience to develop a great strategy. That strategy worked perfectly as I accepted an offer on the first day my place was shown. Through the closing process, Susan was responsive and right on with her advice. I will definitely be using Susan again when the time comes!"



Chris Wagner - Chicago

 "Susan provided us great support in our house purchase. The purchase had a few out of the ordinary complications and Susan knew how to navigate through them all. I doubt our purchase could have been completed without her experience."

Robert & Nina H.

Susan was just wonderful to work with!  Very responsive and accommodating.  She made the stressful house selling process easy peasy.  She is knowledgeable, personable, and not pushy at all.

Lori - South Loop

"Susan is a joy to work with. She is extremely knowledgable and skilled in helping you present the best way to showcase your home for prospective buyers. She is very positive, which is wonderful should showings or negotiations bog down. And she's with you every step of the way, which makes the entire selling experience better. I recommend her highly."


This lady is an absolute gem. Everything you need in a real estate agent. she has a wealth of knowledge and I assure your experience stress-free. Susan Dickman is a powerhouse unto herself! Friendly, efficient, and knowledgeable. Susan encompasses all of these. She will have things signed sealed and delivered despite any bumps along the way. She has the solution.

Anthony M.

"I highly recommend Susan Dickman. She spent the day showing me properties and sharing her vast knowledge of the South Loop with me. Prior to our tour, Susan listened to what I was looking for and put together a tour of properties that suited my needs. She made me feel like I was working with a lifelong friend who has only my best interest at heart. She is very easy to talk to and puts no pressure on you."

Lori N.

Susan Dickman helped us sell our condo with ease from start to finish.  She is committed to her clients and always has their best interest at heart.  She is extremely experienced in her field and works with a supportive staff that is efficient and communicative.  I would recommend Susan Dickman to anyone that wants to sell or purchase a home!

Christine Albarran - Frisco Texas

Susan is extremely professional and has a reputation of being driven, hardworking and a dynamo! She is very thorough and covered all the bases .

I have bought and sold many homes in various parts of the US. Susan is by far best agent I have worked with in purchasing property since 1983

Outstanding and trustworthy no surprises she had the ability to keep my calm most important is that I trusted her and her commitment. She delivered tough messages but with solutions and met her commitments and was always accessible

Awesome!!!! Extremely professional walked me through the process handled a very difficult situation and never wavered in our goal to sell the property kept informed step by step
Susan has a great understanding of the little peculiar nature of the Chicago market This sale was very difficult and she handled it with flying colors "

Erik King

Susan Dickman paid much attention to detail and clearly knew the home and the area well.  She was responsive to our desires and worries.  She was able to step us through the entire process, and we always felt that we were in good hands throughout. 

Kourosh D. - Chicago

Last year, Terri Franklin helped my husband and I purchase our 1st home in Oak Park. I was referred to Terri by my loan provider and I could not have been happier. At the time, my family and I were preparing to relocate our family to Illinois, and I felt like Terri genuinely understood our needs. She worked with us to expedite the process. I really appreciated her guidance and expertise as we navigated the home buying process from another state. Terri was extremely knowledgeable about the Chicago land area and was available for days, nights and weekends. She even attending our closing and sent text updates throughout the day to keep us involved. It was a pleasure to work with Terri. I highly recommend her. 

Andrea Dwyer

"Susan is a gem to work with. She made the whole process so easy and less stressful than I've experienced in the past. Very professional and smart - she really knows her stuff! She is so down to earth, friendly, and easy to communicate with. I really enjoyed working with her to buy this great place!"


"Susan helped us find our first home and we love it! Her passion, drive, and experience in the industry guided our decisions, and her knowledge of the community was a big plus! Susan's honest and patient demeanor kept us at ease when we had disappointments during our search. Both my husband and I had very specific requests, and she as able to accommodate all of them! I highly recommend Susan Dickman!"

Christine A.

She was our broker when we bought the property almost 7 years earlier. We had absolute confidence in her to manage our sale. Susan was always available to answer any questions/concerns. She was really great during the price negotiation. We would choose Susan Dickman to handle any of our real estate needs over what office she worked with. Susan was just outstanding in every aspect of the sales process. We could not have sold our property without her.

Richard H.

Susan Dickman was the most hardworking, honest and knowledgeable agent we've ever worked with.  She treated us like family and genuinely cared about us and our need to sell our property.  She had a sense of urgency and was always professional.  She's amazing at what she does and she always always went above and beyond her call of duty! I would recommend her to anyone and everyone!  She is amazing and has a beautiful personality!  Love her.

Trevor & Monica Kopp - South Loop

Susan sets the expectations from the beginning.  She helped us keep our unit in University Village rented, until it was the right time to sell.  She found a qualified buyer for our unit quickly, and tried to expedite the closing to the best of her ability.  She was a gem to work with and I highly recommend her expertise.

Erica Lopez - Chicago, IL

"Susan was attentive, knowledgable, and went above and beyond to find a solution for us. We initially wanted to sell our condo, but after much deliberation and her guidance, we decided to rent it out - she secured us a good renter with a three year lease."

Erica L.

Working with Terri has been my best home buying experience working with a broker. She is knowledgeable, accessible and very professional. She is dedicated to finding you the right home and helping you through the entire home buying process.

The Henry Family-Evanston

I have known Susan personally for several years.  She is genuine and honest and always goes above and beyond the call of duty.  I truly appreciate all she did to make this sale happen.  She gave me great advice regarding what improvements to make in my unit to best position it for sale.  Susan was also willing to test the market at a higher price point than another realtor (with the improvements) and my unit received and offer at the Full asking price on the first day it went on the market.

It is a pleasure to have the opportunity to give positive feedback regarding Susan.  She did a great job for me.

Elisa Davis Mevs, Chicago

"Susan is the hardest worker and most knowledgable agent that I have ever worked with. She is always at the top of her game and responds to my needs immediately even when she's out of town."

Jamie K.

I moved to Chicago from Denver without much time to find a place. I was search the internet and found Terri's profile. She had a particular expertise in Hyde Park and working with Resident Physicians. I told her what I wanted and within a week, we had a FaceTime appointment to view an apartment. She facilitated the signing of paperwork, etc. It was a breeze! I have been living in my place for two years, and I love it! In the future, I would definitely work with her. 


I asked Susan Dickman to help us with our South Loop property search based on her incredible knowledge of the neighborhood.  She certainly didn't disappoint, and was able to give me the skinny on the properties in which I was interested.  She held my hand through the home buying process, and we're moving in to our new home in 2 days!

When it came to selling my existing property, Susan and her team really brought all their energy!  It wasn't the perfect time of year or ideal situation, but they did it!  The photos that were taken really brought out the best in my home, and the team was tireless in sitting open houses and bringing in potential buyers.  So far so good, we are under contract and hoping to close by the end of the month!

Tracy Haak, Chicago

We enjoyed working with Susan Dickman due to her expert knowledge, pleasant personality, and flexibility. She guided us with her insights and stepped back and listened to us when necessary. She made sure that we were protected and informed us of next steps. The property purchase was simplified with her guidance and experience. Her associate Karl was thorough, professional, and knowledgeable about design and eagerly shared this experience. They were both open and communicative and we would definitely work with them both in the future!

Greg Z.

"Susan came highly recommended from a respected neighbor. I had attempted to sell my condo in the past without success. When we met, I think we connected very well. She was able to turn a potential problem into an asset, and she really listens well and offers great suggestions. Her attitude is fabulous and I LOVED working with her! She did an AWESOME job selling our place! I am forever her BIGGEST FAN!"

Cat R.

Susan was fantastic.  She was responsive whenever we had questions and kept constant communication with us.  Her knowledge of the house and neighborhood was impressive.  We hired her as our broker for purchasing a house and will definitely use her again next year when we sell our house.  I would recommend Susan to anyone looking for a trustworthy and professional agent.

Cari - South Loop

"Thank you so much for everything you did for the sale of the condo. You always followed up so quickly on everything and caught all of the details that could easily have been missed. You always are so good at keeping everyone in the communication loop too. I have truly appreciated working with you on the rental and sale of our condos. Thank you again for everything you did to make the sale happen."

Anne C. Fung

She works very hard to sell your home for you as fast as possible.  She also gets right to the point about how your home should look when selling your home.  She just knows what she is doing.  For people that don't hire her to sell their home, they really don't want to sell their house.

Ron B

"Susan is a great agent and gets the job done quickly and effectively! Her advice is helpful and she is always quick to respond via phone, email, or text. We've now had the opportunity to use Susan's services both on the buying and selling side. She's a fantastic communicator, real estate expert and has the pulse on the market in the Chicago area. Couldn't be happier with her work."

Jess M.

"Susan is a professional and effective realtor. She helped us find and purchase our first home in a single weekend. She quickly got a sense for what we were looking for, and we are very happy with our place."

Robert G.

"Susan is a fantastic realtor! She is very thorough in how she approaches her business and is great looking out for her clients. I have known Susan for the past 11 years and she has been a godsend! I highly recommend Susan as your realtor and partner!"

Kathy N.

"We worked with Susan to purchase our first home, and she was absolutely amazing! Friendly, knowledgable, responsive, she took great care to answer any and all of our questions and walked us through what could have been very stressful and uncertain for first time buyers! We would email her at all hours of the day and would frequently hear back within a few minutes (I don't think she sleeps!). She knew a ton about the South Loop and made sure we didn't spend more than what was necessary to purchase our first place. Also has great recommendations for contractors, etc. Overall a wonderful agent - would highly recommend!"

Kathleen & Conrad

"Susan Dickman was a joy to work with. She was always sending us listings that fit our needs and budget. She is friendly, knowledgeable and always made herself available to answer any questions. Wod definitely work with her again and highly recommend her to anyone that is looking for a new home."

Robert Balderas